Membership Sales Consultant

Full Time

Job Summary

This full time Membership Sales Consultant is responsible for contributing to achieving departmental sales goals, managing cancellations and improving member retention by providing exceptional customer service. The candidate must be able to work flexible evenings and weekends.

Duties & Responsibilities

· Provide membership and club information and conduct facility tours

· Contact members who are due for renewal

· Contact past members to invite them to rejoin

· Provide follow up calls and emails to recognize referrals

· Track performance and provide reports to GM

· Manage guest pass distribution and provide follow up calls for guest visits

· Enter prospects into database

· Provide new member follow up calls

· Coordinate new member socials, events and activities with other departments

· Interact and socialize with members and guests on a daily basis

· Represent the Mayfair brand at various events and club functions

· Deal with membership cancellations, medical holds and other member requests

· Provide high quality of service to the members at all times

Job Requirements:

· Previous sales experience with a proven track record for achieving sales and retention targets

· Experience working in the fitness or similar industry

· Knowledge of fitness, exercise, leisure, health & safety

· Superior verbal communication skills

· Energetic, winning attitude with a focus on customer satisfaction

· Ability to prioritize workload and work with minimal supervision

· Solid interpersonal skills and organizational skills

· Able to work flexible hours including day, night and evening shifts

· Must meet the criminal background check requirements

· Successful candidate must be legally entitled to work in Canada without sponsorship

Mayfair welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

To Apply:

Interested applicants please apply to

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