Rules & Regulations

Rules and Regulations

COVID Health & Safety

Please make sure to visit our Club Notifications page for the latest information regarding our policies and facility and service reopening dates.

Before You Visit:

  1. Complete the COVID Waiver form.
  2. NEW: As of October 22, 2021, All visitors (Members and Guests) will need to provide proof of Provincial COVID19 Vaccination status with their Enhanced Vaccination Certificate/QR Code.
  3. All players will need to book their court time in advance. Active members can book via the Mayfair Clubs Member app. Inactive Members and Non Members can book by contacting the Front Desk 416-466-3777 or
  4. All players will need to complete the Player Waiver Form. You can either print off your completed waiver form and bring with you to the club or email it to the Front Desk at
  5. If you are bringing a guest, please be sure to review and complete the Guest Waiver form located in the Guest Policy section below.
  6. If you do not pass the Health Screening Questionnaire, you should not play nor book a court until you do not have signs and symptoms of COVID-19. 
  7. Please arrive 15 minutes before your court booking time.
  8. If it is your first time playing, the Player and/or Guest Waivers and Liability forms must be complete before you can go on court.

What to Bring:

  • Face covering
  • Outdoor/indoor pickleball balls. Balls will also be for sale at the club.
  • Drinks will also be for sale at the club.
  • Pickleball Paddle
  • Sanitizer (Mayfair will also have sanitizer handy)
  • When leaving the court, please remove all items (balls, drink containers, etc.) and dispose of them in the trash bins.

During Your Visit:

  • NEW: All players will need to complete the online Health Screening Questionnaire before entering the facilities.
  • Masks must be worn at all times except for when you are in active play on court.
  • Players must come dressed in attire for play as our locker rooms are not open.
  • Indoor Court is located in the multigym and can be accessed through the Fitness Centre.
  • The Outdoor Courts can be accessed from the back entrance located at the end of the Squash court gallery.
  • Some spectator seating will be available but we do not recommend bringing spectators.
  • All players MUST be courtside 5 minutes before their scheduled court time.

Guest Policy

If you would like to bring a guest to our facilities, you and your guest will need to follow the same Mayfair Member Health and Safety policies for usage of our facilities in additional to our policies for Guests.

Before Your Visit:
All Guests will need to complete our online Guest Waiver and Information form prior to arrival.

If you have questions, you can also email the Front Desk at

During Your Visit:
Please arrive 15-20 minutes prior to your court booking so that you can complete the Guest intake process. Members must arrive together with their guests.

Guest Policy:

  • All Guest fees will be charged to the hosting Mayfair Member.
  • Upon Check-in:
    • Guests to provide Mayfair Clubs with valid Photo ID
    • Completed Guest Waivers emailed to Front Desk prior to arrival
    • Guests may visit Mayfair Clubs once each month to a maximum of 6 times within a 12 month period
  • Members are to accompany their Guest at check-in and while the Guest is in the Club at all times
  • Guests 17 years of age & under (minor) must be accompanied by a Parent
  • Member upon check-in and while in the Club

For the complete Guest Policy information or if you have additional questions, please speak with your Club Manager.

Cancellation Policy

If you cancel or withdraw from any Pickleball program, round robin, tournament or lesson within 2 days of the start date you will be charged the full entry fee.

COVID Rules for Play

If you wish to play pickleball, please remember that you play at your own risk and we strongly suggest you follow the below recommendations:

Before You Play:

  • Please arrive 10 – 15 minutes before your court time.
  • Upon arrival, players will be asked the COVID screening questions and have their temperature taken.
  • If it is your first time playing, the Player and/or Guest Waivers and Liability forms must be complete before you can go on court.
  • The Outdoor Pickleball Courts can ONLY be accessed through the Squash Area.
  • All players MUST be courtside 5 minutes before their scheduled court time.
  • Do not play if you or your playing partner:
    • Exhibit any coronavirus symptoms, such as a fever, cough, sore throat, difficulty breathing, or other symptoms identified by health experts.
    • Have been in contact with someone with COVID-19 in the last 14 days.
    • Are considered vulnerable or at risk (elderly individuals with underlying health concerns, immunosuppressed persons, individuals suffering from serious health problems, notably high blood pressure, pulmonary diseases, diabetes, obesity and asthma).

Preparing for Play:

  • Protect yourself against infections and spreading of infections by practicing the following:
  • Wash your hands with disinfectant soap and water for at least 20 seconds, or use hand sanitizer, before going on a pickleball court.
  • Bring hand sanitizer and use it before you begin play, between games and again when you complete play and leave the courts.
  • Clean your equipment, including your paddles and water bottles, with an appropriate disinfectant.
  • Do not share equipment with your playing partner or others.
  • Make sure you have enough water before leaving the house to avoid having to touch a tap or water fountain handle.
  • If you cough or sneeze, do so in a tissue or in your sleeve.
  • Avoid touching door handles, gates, benches and all other objects where the virus could survive. If you touch something, make sure to wash your hands and disinfect the surface you have touched.

During Play

  • Keep a 2-metre distance from other players.
  • Avoid all physical contact, for example shaking hands or tapping paddles, with other players.
  • Avoid touching your face after touching a ball or paddle, or when you hit a stray ball to another player.

After Play:

  • Wash your hands carefully with water and disinfectant soap or with hand sanitizer.
  • Do not use locker rooms or changing areas.
  • Leave the court immediately after you finish playing.


  • All players must wear a mask and enter through the main entrance at Mayfair Lakeshore.
  • Masks must be worn, always, including outside, until players begin play on their court.
  • We will not be providing masks. If you arrive at the club without a mask, you will not be allowed entrance into the club, unless you purchase one.

Welcome Mark Gottfried
New Pickleball Pro

Mark is an accomplished pickleball player, recently medaling in Open Men’s Doubles. He is also a talented coach and passionate about the sport. His recent appointment as tour manager of the Canadian Pickleball Series, makes him a great asset to our members and our Club!

Mark Gottfried, Pickleball Pro, Mayfair Clubs

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