Please be sure to always review our latest updates prior to visiting.

Update on Lakeshore Renovations

We are reaching out to provide an update regarding the construction progress at Mayfair Lakeshore. During Phase II of the project, we encountered a technical complication related to the structural wall necessary for our reconstruction efforts. As a result, we need to seek expert guidance to assess our options and determine the extent of work required to address this issue. Consequently, the anticipated completion date of the project is currently uncertain until we identify a suitable solution. We sincerely appreciate your patience throughout this process and commit to keeping you informed as soon as we have any developments to share.

We can’t wait to unveil these new facilities and see our members enjoying them. Visit our website to learn more!

If you have any questions regarding this update, please contact Darlene at dholland@mayfairclubs.com.

Parkway Changeroom Update

Stay positive – we’re nearly there! While conducting the occupancy permit inspection this week, we encountered some minor issues that need addressing. As a result, the reopening of our changerooms will be postponed until late next week. Rest assured, we’ll keep you updated as soon as we have a confirmed reopening date. Your patience and understanding during this process mean a lot to us.

On a brighter note, we’re thrilled with the outcome of the new changeroom design and can’t wait to reveal it to you!

Important Note Regarding Locker Allocation

We wanted to make you aware of recent changes in the locker numbering system and, in some cases, adjustments in locker locations. Our team is working diligently to match the new layout as closely as possible to your original locker placement. If you wish to preview the new layout and locate your locker before the opening, you are welcome to email Jennifer at jhaley@mayfairclubs.com to book an appointment to discuss further. Additionally, upon opening, our staff will be available both outside the locker area and within to assist you. We aim to accommodate any necessary locker adjustments as flexibly as possible.

Update Regarding the Pool Heater

The pool heater is expected to be fully operational by early next week. Please note that it may take approximately one day for the pool temperature to rise from 82 to 84 degrees once the heater is activated.

If you have any questions regarding this update, please email Jennifer at jhaley@mayfairclubs.com.

Update On Parkway Renovation Project

Other Mayfair Locations: We would like to remind you that all Parkway and East Members are welcome to visit our other Mayfair locations as an interim solution (with the exception of Tennis Court booking at Mayfair Lakeshore) during the renovation period. Additionally, interim changeroom amenities have been provided at Parkway for your convenience. Further details can be found below.

Interim Changeroom Amenities

As many of you are aware, the Men’s and Women’s Changerooms will continue to be closed while we do a complete renovation. As a reminder, we have provided the following interim Changerooms for your convenience:

Women’s Changeroom

  • Upper and Lower Women’s Sports Lounge located near the pool

Family Changeroom is now the Men’s Changeroom

  • The Family Changeroom located on the second floor in the pool area is now allocated for Men Only.

Additional Men’s Changeroom on Squash Court 3

  • Remains available to men only during club hours and includes multiple private change areas and day lockers.

Changeroom Options for Families

  • Families are welcome to use the Universal Changeroom located across from the pool on the main floor as well as the Shower Amenity located on the Pool Deck.
  • Mothers and their female children can continue to use the Women’s Changeroom.
  • Fathers and their male children can use the Men’s Changeroom (previously the Family Changeroom located on the second floor).

Locker Fees

We will not be charging any fees for locker services until we finish renovating the Changerooms. The period for which Members were charged for locker services during our closure will be applied to future billing upon re-opening. Example: if your billing re-starts on September 1, your billing will be held & will resume after 17 days to account for the closure period (May 1, 2023 – May 17, 2023).

Exciting News is on the Horizon at Mayfair Parkway!

We’re thrilled to share our plans for a transformative project that will elevate your experience. Get ready for the unveiling of our stunning renovation plans, featuring the addition of 4 brand-new indoor Pickleball Courts and a revitalized Fitness Centre.

We will not start this new construction project until the Change Room project is fully complete. As a reminder, our brand new Change Room amenities will be opening soon!

Learn more.

Membership Fees

In light of numerous requests for adjustments to our membership fees, we wish to reiterate our longstanding policy: we do not modify membership fees during renovation projects. We are continuing to provide our members with services and amenities and we are excited to offer you the new upgraded amenities that will be coming soon.

Questions?

If you have any additional comments, questions, or concerns, please do not hesitate to contact Jennifer at jhaley@mayfairclubs.com.

Mayfair West Platinum Tennis | Waitlisted as of September 15th

Effective September 15th, 2023, all new Mayfair West Platinum Tennis Memberships, will be moved to a waitlist status.

Due to the overwhelming popularity and limited availability of our Platinum Tennis memberships, we want to ensure that we continue to provide the best possible experience for our current members. As a result, new Platinum Tennis memberships will be offered through the waitlist only until further notice.

At this time, we have very limited space remaining for Platinum memberships at Mayfair West. If you have any friends or family who have been considering joining our Mayfair West facility, we encourage you to share this information with them. The opportunity to secure a Platinum membership is NOW, as after September 15th, new interested members will be added to the waitlist.

We understand that being placed on a waitlist can be disappointing, and to ease this transition, we are pleased to offer an alternative. Those on the waitlist will have the opportunity to upgrade their membership to play tennis at Mayfair Parkway/East until a spot becomes available at Mayfair West. This way, you can continue to enjoy the sport you love while waiting for an opening at our Mayfair West location.

As another option, new members can always join as a West Bronze Fitness Member until a spot becomes available with our Platinum Tennis membership.

If you have any questions about this update, please contact our Director of Tennis, Ken Crosina at kcrosina@mayfairclubs.com.

General Disclaimer 

Members, Guests and Visitors to our facility should be aware of the risks and hazards inherent in their attendance at the Premises and participation in the activities of the Club and voluntarily, knowingly and freely assume all risks associated with participating in the activities of the Club and entering the Premises, including, but not limited to, their own actions or inactions (or the actions or inactions of their minor child/ward), the actions or inactions of others (including but not limited to the Club owners, officers, directors, managers, staff, volunteers or visitors), illnesses, infections, contact with others (including but not limited to the Club owners, officers, directors, managers, staff, volunteers or visitors), navigating any, and all, obstacles and any defects of the Premises. This waiver is in addition to and does not replace all other Mayfair Clubs waivers.

Guest Policies:

If you would like to bring a guest to our facilities, you and your guest will need to follow the same Mayfair Member policies for usage of our facilities in addition to our policies for Guests.

Before Your Visit:
All Guests will need to complete the form below:

Please note: If forms are not submitted appropriately in advance, Guests may be denied entry into the Clubs.

Adult Guest Waiver

Minor Guest Waiver Form (Under the Age of 18)

If you have questions, you can also email the Front Desk:

During Your Visit:
Please arrive 15-20 minutes prior to your booking so that you can complete the Guest intake process. Members must arrive together with their guests.

Guest Policy:

  • All Guest fees will be charged to the hosting Mayfair Member.
  • Upon Check-in:
    • Guests to provide Mayfair Clubs with valid Photo ID
    • Completed Guest Waivers emailed to Front Desk prior to arrival
    • Guests may visit Mayfair Clubs once each month to a maximum of 6 times within a 12 month period
  • Members are to accompany their Guest at check-in and while the Guest is in the Club at all times
  • Guests 17 years of age & under (minor) must be accompanied by a Parent
  • Member upon check-in and while in the Club

For the complete Guest Policy information or if you have additional questions, please speak with your Club Manager.

Wellness Spa & Sports Clinic Health & Safety Policies 

Effective immediately, Wellness Spa & Sports Clinic will be implementing the following health and safety measures outlined below:

  • Chiropractors, Physiotherapists and Registered Massage Therapists may wear masks during all treatment sessions, but they are not required to do so.
  • Estheticians must continue to wear masks during all facial treatments.
  • Clients also may choose to wear a mask during treatments, but they are not required to do so.
  • All Wellness Spa and Sports Clinic clients will be asked to wash their hands with soap prior to and post service or treatment.
  • Mayfair Clubs no longer accepts cash for transactions.
  • Please arrive 10-15 minutes prior to your appointment to allow enough time for the check-in process.

Sports Clinic Patients:

  • Current fees for all treatments are posted in the Sports Clinic and online.
  • Mayfair Clubs Sports Clinics are adhering to all guidelines and protocols of the appropriate regulatory bodies and the Ministry of Health.

Spa & Salon Clients:

  • Current fees for all Wellness Spa services are posted in the Spa and online.
  • Mayfair Wellness Spas & Sports Clinics adhere to all guidelines and protocols of the appropriate regulatory bodies, local Public Health Units, and the Ministry of Health

Cancellation Policy (24 Hours’ Notice)

Mayfair Clubs asks that if you are not feeling well, please reschedule your appointment to a later date. To cancel and/or reschedule your appointment our facilities require 24 hours’ notice.  Appointments canceled with less than 24-hour notice will be charged the full-service fee amount.

Mayfair Clubs General Disclaimer:

As a Patient accepting an appointment at a Mayfair Sports Clinic, you are fully aware of the risks and hazards inherent in your attendance at the premises and participation in the activities of the Club and you  voluntarily, knowingly and freely assume all risks associated with participating in the activities of the Club and entering the premises, including, but not limited to, your own actions or inactions (or the actions or inactions of your minor child/ward), the actions or inactions of others (including but not limited to the Club owners, officers, directors, managers, staff, volunteers or visitors), illnesses, infections, contact with others (including but not limited to the Club owners, officers, directors, managers, staff, volunteers or visitors), navigating any and all obstacles and any defects of the Premises. This waiver is in addition to and does not replace any other Mayfair Clubs waivers.

More Questions?

For more information about any of these policies or updates, please contact your Club Manager.

Darlene Holland

Club Manager, Lakeshore
416-466-3777

David Luck

Club Manager, West
416-638-1010

Jennifer Haley

Club Manager, Parkway/East
905.475.0350 ext. 3260

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