The Latest Club News for Members

Update On Parkway Renovation Project

We extend our gratitude for your patience as we work to complete the renovations at our Mayfair Parkway Club. We understand the inconvenience this has caused many of you, and we want to provide a comprehensive progress update.

Our dedicated teams and contractors have made significant strides in the restoration process:

1. Immediate Cleanup: After our two week mandated closure in May, we swiftly addressed the immediate aftermath of the fire, ensuring the premises were safe and secure.
2. Locker Clear Out: We spent several weeks completing the locker retrieval process to empty Member lockers and ensured the safe return of personal belongings.
3. Demolition Phase: Over the summer months, our teams completed the demolition and remediation phase of the project and also restored some of the water damaged areas in the club.
4. Architectural Plans: Our engineers and design team completed the assessment and drawings for our required permits.
5. Permit Approvals: These plans were recently submitted to the City of Markham for approval.

We are now actively working with the City of Markham to expedite the permit approval process, and we appreciate your understanding as we work towards a timely resolution. Our immediate next step is to obtain the necessary drawings for the contractor tender process. It is only upon acquiring these drawings that we will be in a position to fully assess the timelines for the reconstruction process. When that moment arrives, we will provide you with more details regarding work timelines.

Tennis Gallery Reopening: We are thrilled to announce that the Tennis Gallery is scheduled to reopen by the end of this month.

East Amenities: Due to the unexpected fire at Parkway, we had to reprioritize our construction projects to ensure our members are not being too inconvenienced. Our intended renovations at our East location are currently being reassessed based on immediate need and priority.

Other Mayfair Locations: We would like to remind you that all Parkway and East Members are welcome to visit our other Mayfair locations as an interim solution during the renovation period. Additionally, interim changeroom amenities have been provided at Parkway for your convenience. Further details can be found below.

Interim Changeroom Amenities

As many of you are aware, the Men’s and Women’s Changerooms will continue to be closed while we do a complete renovation. As a reminder, we have provided the following interim Changerooms for your convenience:

Women’s Changeroom

• Upper and Lower Women’s Sports Lounge located near the pool

Family Changeroom is now the Men’s Changeroom

• The Family Changeroom located on the second floor in the pool area is now allocated for Men Only.

Additional Men’s Changeroom on Squash Court 3

• Remains available to men only during club hours and includes multiple private change areas and day lockers.

Changeroom Options for Families

• Families are welcome to use the Universal Changeroom located across from the pool on the main floor as well as the Shower Amenity located on the Pool Deck.
• Mothers and their female children can continue to use the Women’s Changeroom.
• Fathers and their male children can use the Men’s Changeroom (previously the Family Changeroom located on the second floor).

Membership Fees

In light of numerous requests for adjustments to our membership fees, we wish to reiterate our longstanding policy: we do not modify membership fees during renovation projects. We are continuing to provide our members with services and amenities and we are excited to offer you the new upgraded amenities that will be coming soon.

Locker Fees

We will not be charging any fees for locker services until we finish renovating the Changerooms. The period for which Members were charged for locker services during our closure will be applied to future billing upon re-opening. Example: if your billing re-starts on September 1, your billing will be held & will resume after 17 days to account for the closure period (May 1, 2023 – May 17, 2023).

Questions?

If you have any additional comments, questions, or concerns, please do not hesitate to contact Jennifer at jhaley@mayfairclubs.com.

Lakeshore Renovations Have Started! | June 2023

We are thrilled to announce that our Mayfair Lakeshore Club is undergoing a major transformation this summer to meet growing demands from our Members. We are excited to unveil our fantastic new renovation plans that will make your Mayfair Member experience even more enjoyable! Visit our website to learn more!

Tennis Court Upgrades

Mayfair West is thrilled to inform our West tennis players that beginning August 28^th we will be resurfacing the tennis courts.  This project will take between 10-12 business days to complete.  During this time, courts available for bookings will be reduced as some courts will be “under construction”.  Also, please note, that when the new surface is being applied some members may find the smell to be quite strong.

New LED Lighting

We will be thrilled to see our members enjoying our “new” courts and LED lighting in early September.

Renovations of East Parking Lot and Front Entrance

We wanted to inform you of a renovation project at our Mayfair East location.

Starting from September 4th and lasting until September 10th, 2023, we will be undergoing a renovation project that includes the re-paving of our parking lot and re-tiling of the front entrance. We are committed to providing you with a top-notch facility, and these improvements are an essential part of our ongoing efforts to enhance your club experience.

During this renovation period, the Mayfair East front entrance will be inaccessible. We kindly request that you use our South entrance, conveniently located to the south of the main entrance. Ample parking is available in front of the South entrance for your convenience.

Please note: The two entrances from Esna Park Drive are closed and the South Parking Lot can only be accessed from Denison Street.

To assist you further, please refer to the map below for precise details:

Questions?

Thank you for your patience. If you have any additional comments, questions, or concerns, please do not hesitate to contact the East Front Desk at eastfd@mayfairclubs.com.

General Disclaimer 

Guest Policies:

If you would like to bring a guest to our facilities, you and your guest will need to follow the same Mayfair Member policies for usage of our facilities in addition to our policies for Guests.

Before Your Visit:
All Guests will need to complete the form below:

Please note: If forms are not submitted appropriately in advance, Guests may be denied entry into the Clubs.

Adult Guest Waiver

• Lakeshore Guest Waiver Form
• West Guest Waiver Form
• Parkway Guest Waiver Form
• East Guest Waiver Form

Minor Guest Waiver Form (Under the Age of 18)

• Lakeshore Minor Guest Waiver Form
• West Minor Guest Waiver Form
• Parkway Minor Guest Waiver Form
• East Minor Guest Waiver Form

If you have questions, you can also email the Front Desk:

• Lakeshore Front Desk – lakeshorefd@mayfairclubs.com
• West Front Desk – westfd@mayfairclubs.com
• Parkway Front Desk – parkwayfd@mayfairclubs.com
• East Front Desk – eastfd@mayfairclubs.com

During Your Visit:
Please arrive 15-20 minutes prior to your booking so that you can complete the Guest intake process. Members must arrive together with their guests.

Guest Policy:

• All Guest fees will be charged to the hosting Mayfair Member.
• Upon Check-in:
  • Guests to provide Mayfair Clubs with valid Photo ID
  • Completed Guest Waivers emailed to Front Desk prior to arrival
  • Guests may visit Mayfair Clubs once each month to a maximum of 6 times within a 12 month period
• Members are to accompany their Guest at check-in and while the Guest is in the Club at all times
• Guests 17 years of age & under (minor) must be accompanied by a Parent
• Member upon check-in and while in the Club

For the complete Guest Policy information or if you have additional questions, please speak with your Club Manager.

Wellness Spa & Sports Clinic Health & Safety Policies 

Effective immediately, Wellness Spa & Sports Clinic will be implementing the following health and safety measures outlined below:

• Chiropractors, Physiotherapists and Registered Massage Therapists may wear masks during all treatment sessions, but they are not required to do so.
• Estheticians must continue to wear masks during all facial treatments.
• Clients also may choose to wear a mask during treatments, but they are not required to do so.
• All Wellness Spa and Sports Clinic clients will be asked to wash their hands with soap prior to and post service or treatment.
• Mayfair Clubs no longer accepts cash for transactions.
• Please arrive 10-15 minutes prior to your appointment to allow enough time for the check-in process.

Sports Clinic Patients:

• Current fees for all treatments are posted in the Sports Clinic and online.
• Mayfair Clubs Sports Clinics are adhering to all guidelines and protocols of the appropriate regulatory bodies and the Ministry of Health.

Spa & Salon Clients:

• Current fees for all Wellness Spa services are posted in the Spa and online.
• Mayfair Wellness Spas & Sports Clinics adhere to all guidelines and protocols of the appropriate regulatory bodies, local Public Health Units, and the Ministry of Health

Cancellation Policy (24 Hours’ Notice)

Mayfair Clubs asks that if you are not feeling well, please reschedule your appointment to a later date. To cancel and/or reschedule your appointment our facilities require 24 hours’ notice.  Appointments canceled with less than 24-hour notice will be charged the full-service fee amount.

Mayfair Clubs General Disclaimer:

As a Patient accepting an appointment at a Mayfair Sports Clinic, you are fully aware of the risks and hazards inherent in your attendance at the premises and participation in the activities of the Club and you  voluntarily, knowingly and freely assume all risks associated with participating in the activities of the Club and entering the premises, including, but not limited to, your own actions or inactions (or the actions or inactions of your minor child/ward), the actions or inactions of others (including but not limited to the Club owners, officers, directors, managers, staff, volunteers or visitors), illnesses, infections, contact with others (including but not limited to the Club owners, officers, directors, managers, staff, volunteers or visitors), navigating any and all obstacles and any defects of the Premises. This waiver is in addition to and does not replace any other Mayfair Clubs waivers.

More Questions?

For more information about any of these policies or updates, please contact your Club Manager.

Darlene Holland